Innovation Officer to Civil Rights Defenders

Are you a problem solver with experience from technical support? Then you might be the one we are looking for.

Are you a problem solver with experience from technical support? Do you want to use your methodical and analytical skills to contribute to the human rights movement? Then you might be the one we are looking for.

About the role

As Innovation Officer, your main responsibility will be to keep Civil Rights Defenders’ human rights documentation tool, the Defenders’ Database, up to date as well as maintain and develop the tool together with colleagues and human rights defenders. You will also support Civil Rights Defenders’ partners in their human rights documentation processes. 

The Innovation Officer reports to the Security and Innovation Director. 
 
Your day-to-day duties will be to:

  • Ensure the Defenders’ Database is up to date and operational
  • Plan, administer and perform trainings for Civil Rights Defenders and its partners in using the Defenders’ Database
  • Support Civil Rights Defenders staff and partners in using the Defenders’ Database, and with on-demand technical support when requested
  • Support colleagues with best practices for human rights documentation 
  • Show-case and produce tailor-made demonstrations, tutorials and manuals for the Defenders’ Database
  • Work together with Civil Rights Defenders IT Manager in maintaining and securing the digital infrastructure for the Defenders’ Database
  • Participate in collaborative tasks together with colleagues from Civil Rights Defenders department for Security and Innovation

About you

As a person you show interest, willingness, and ability to help others and strive to deliver solutions. You prefer to plan, organise, and prioritise your work in an efficient way and are able to set up and keep time frames. Also, you are careful and well aware of goals and quality standards and emphasises great importance in living up to these.

To be successful in this role you find it gratifying to continuously maintain your specialist knowledge to be a knowledge resource for others. If you also have the ability to explain technical concepts in plain language for individuals and groups with different levels of digital experience and understanding, we definitely believe that you are the one we are looking for.
 
We assume that you share our values.
 
To be suitable for this role you have: 

  • Experience with delivering technical support over internet chat, voice or video calls or in creating documented how-to lessons and resources 
  • Understanding of digital safety and information security practices 
  • Experience of, and proven excellent delivery on, administrative tasks 
  • Experience or interest in working with charities and NGOs, non-profits, media, human rights and/or civil society groups
  • Ability to understand a wide range of demanding, longer texts, and recognise implicit meanings in Swedish and English
  • A solid understanding of data, data gathering, documentation and management
  • Familiarity with human rights law, international humanitarian law and international criminal law and experience of using technology to promote accountability 
  • Ability to produce clear, well-structured, detailed text on complex subjects in Swedish and English.
  • Great skills in Microsoft 365 (Teams, Outlook, Excel, PPT, Word)

 
Additional languages, such as Russian or Spanish, are an asset. Other merits for this position are:

  • A relevant bachelor’s degree
  • Experience from working in rights based civil society organisation
  • Experience from working in or with informal groups, communities and network
  • Understanding of the situation of human rights defenders, living and working in repressive environments
  • Administrative experience from Microsoft Office 365 environments, including Azure AD
  • Experience from working in Microsoft PowerApps, Dynamics and/or DevOps

About the employment

This is a full-time temporary employment starting in June or as soon as possible and ending 31 January 2022, with the possibility of extension. As an organisation, we strive for diversity and we see your background, experience and personality as a contribution to the organisation. You will be based in our headquarters in Stockholm but able to work remotely.

Please apply as soon as possible as we recruit on an ongoing basis, but no later than 1 May. 
 
For more information about the position, please contact recruiting manager Marcin de Kaminski: marcin.dekaminski@crd.org.

Local union representative: lia.hen@crd.org (Unionen).  

About us

Civil Rights Defenders is a politically and religiously independent international human rights organisation. We defend people’s civil and political rights in some of the world’s most repressive regions. We partner with and support human rights defenders in more than 200 organisations in 30 countries on four continents. Together with our partners, we hold those in power accountable when people’s civil or political rights are violated. We also act as Sweden’s civil rights watchdog.  

Civil Rights Defenders has around 70 staff members working in various functions towards our vision - a world of democratic societies in which we all enjoy our civil and political rights. Our headquarter is located in Stockholm, and we have eight branch-offices around the world. Learn more about our work at crd.org.

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Stockholm

Östgötagatan 90
116 64 Stockholm Directions View page

Workplace and Culture

At Civil Rights Defenders you will be a part of an important global human rights movement. Through advocacy, litigation and public campaigns, you will advance people's rights globally in the company of committed and competent colleagues.

As an organisation, we strive for diversity and see your background, experience and personality as a valuable contribution. Read more about our work at crd.org

Join our ambitious team!

 

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